My experience with Richard and his team has been nothing but positive. I am a Real Estate Developer and have worked with Richard on several occasions. He has helped me with personal loans as well as business loans and has taken great care of the referral customers I have referred to his office. The real estate and mortgage industry is very broad with a lot of different people involved in each aspect of the industry, and Richard's team handles all facets professionally and honorably. Richard is a great friend and a very well respected professional in his industry. Keep up the good work at Covenant!
Sincerely,
John Straughan
Real Estate Developer
I met Richard Staley more than 10 years ago and have been doing business with him ever since. He has never let me down. I can trust that once he tells me the buyer is good and the loan is no problem, I can take that to the bank. It's reassuring to know that once a loan is in his hands, I really don't have to worry about it again. He has not only handled my buyer clients with the utmost professionalism, he has saved the sale in several situations for my sellers when financing had become an issue. I truly call him "Superman" - and mean it!!
Gina Bridges
Realtor,
Keller Williams Cityside
This letter serves as my recommendation and opinion regarding Richard Staley both professionally and personally. It is not often that I write a letter of recommendation…, as I am well aware of the significance and implications related to my personal recommendation. With that in mind, let me offer my opinion and thoughts.
First, personally…I’ve known Richard for about twelve years. In that time, I have been fortunate to become personally aware of his character and beliefs. I know that Richard stands for integrity, loyalty and he stands for serving others. Richard also believes in creating “customer’s for life” and is prepared to offer himself unconditionally to all of that in which he believes.
Second, professionally. When Richard joined the Atlanta Mortgage Banking community over 15 years ago, he rose quickly to become a leading lender in our city at a young age. As a result, he has had the opportunity to oversee the production and marketing effort of countless mortgages in his career either personally or as a manager. Richard’s focus though, has not been on being the biggest, but on being the best. This has been accomplished through his tremendous dedication to his clients. I am one of those clients. Richard closed about $1.5 million in investor loans this year for me. These investor mortgages are certainly much tougher to obtain these days, but Richard made it a smooth and streamlined process. He helped close these loans at better terms than I could even obtain with my current lender (and I’m an employee of that lender!).
It is my personal and professional opinion, simply put, that Richard Staley is one of the top professionals in the mortgage industry in Atlanta, Georgia.
James M. Beveridge
Senior Vice President,
Branch Banking & Trust Company
I wish to thank you for a job well done in helping me find exactly the loan product I was looking for. A non-amortizing five year arm in today's credit environment was more than just hard to find; I thought it impossible. Everyone else told me it was not available any more. You came through with not only the loan I was looking for but also coached me on when to lock it in.
Your guidance allowed me to lock at the bottom of the market and that decision will save me thousands of dollars per year. It goes without saying that my family and I really appreciate you putting our financial objectives above everything else, including yourself!
You have always demonstrated true professionalism in everything you do. I appreciate how you have helped me and would say without hesitating to anyone that you would be a great choice in assisting with their future home financing needs.
You have always been, and will always be the best!
I wish you much success in the future.
C. Louis
Sr. VP in Real Estate
“Working with Richard Staley and Covenant Mortgage was a smooth and pleasant experience in the refinance of my home. Richard was proactive in suggesting a re-finance of my home based on rising interest rates as well as offering creative finance terms to meet my specific needs. The application process was simple and streamlined through the web. I had complete faith that Richard was looking out for my best interest throughout the entire process. The closing was signed and completed in less than 15 minutes due to all the prep work conducted by Richard and his Covenant team. I can not imagine a better group to put your trust in for mortgage services.”
Lara Carter
Hewlett-Packard Company
Alliance Business Manager
Richard Staley has been in the mortgage business for over 20 years in the Atlanta market. In a business where many times the consumer’s perception is that all mortgage bankers have the same product with the only difference being the rate or closing costs Richard understands that technical knowledge and the desire to provide superior service makes the difference between a smooth, trouble free transaction and a frustrated, unhappy client. The process of purchasing a home should be an exciting event for the Buyer.
Part of my job agent is to minimize problems that might cause stress and frustration for my clients. Financing is typically one of the most important and complicated parts of the purchase process. My client’s piece of mind and my reputation depends on the hard work and expertise of people like Richard Staley. I always refer my Real Estate clients to Richard and I never worry when he is in charge of their financing needs because I know they are in good hands.
Ernie Cole
Re/Max Metro Atlanta
Agent
One of my greatest personal rewards in being a business owner is working with professionals that I respect and actually enhance the service we provide. My business
relationship with Richard Staley goes back over 15 years and during that time our Real
Estate Company has grown from a small six Agent office to our recent size of our 200 Agents. These are over 7,000 REMAX offices worldwide and for 3 consecutive years
REMAX Communities has been recognized as the largest single office in the REMAX
System. During this growth Richard has always been there, never failing to provide “world class service”. I truly believe he’s responsible for actually enhancing the
level of service we provide to our buyers and sellers. If he wasn’t so ugly he might have
actually gotten more business.
Paul Coletti
ReMAX Communities
Owner
As the Managing Broker of Citihomes Realty I have had the opportunity to work with many lenders none of whom have matched the level of service provided by Richard Staley. His attention to detail,commitment to get the job done and the ethical manner in which he conducts himself is what makes him a truly remarkable combination. I know when I refer my clients to him they are in great hands. Many of them have told me how patient,knowledgeable and informative he has been and that they really appreciate the extra steps he takes. Richard's a true team player and he makes the process from approval to closing a great experience for my clients as well as myself. I look forward to many more years of doing business together.
Could go on and on but I think this will be what will let people know they are in the best hands possible with you. Many thanks for all that you do.
Mary Beth Zoretic
Sales Associate
Certified Luxury Home Marketing Specialist
Citihomes Realty Corp.
I can't say this with more conviction; you have just found the best in the industry. I have worked with Richard for over 17 years and he'll never leave you or your client in the dark. His word is gold. When he tells you your deal is done, you can take it to the bank. I like that kind of investment and you will too.
Colleen Floen
RE/MAX Communities Agent
As the Business Partner of Marsha Sell, one of the most successful Realtors in the country, I strive to make certain that each and every client enjoys a superb experience. In directing our clients to Richard Staley for their lending needs, we know that they will not only receive the exceptional service that all of our clients expect and deserve but that Richard will act as an extension of our team, providing the leadership and experience necessary to finding the right loan program to fit each client's needs. Richard Staley is the ultimate professional and exudes an unwavering confidence and sense of infinite optimism. In today's lending environment, Richard Staley is truly a force that is capable of restoring stability and respectability to his industry in the eyes of everyone that he meets.
Keith Grogan
Coldwell Banker
Agent
I have known and worked with Richard for over 25 years. His dedication to superior service and exceptional communication has been consistent all those years. I know when I place my clients in Richard’s hands that they would receive only the best of service available, and that he would not disappoint me or my client. His attitude and concern for an agent is of extreme importance in the challenging market we have experienced in recent years.
Marsha Sell, CRS, e-PRO
Coldwell Banker Residential Brokerage
I’ve referred my clients to Richard for over 15 years. He has always offered them very competitive rates and programs. I consider him a premiere mortgage banker for his knowledge of the do’s and don’ts. He’s very creative and I’ve never had a mortgage not close because he promised something he couldn’t deliver. You won’t find a more knowledgeable, responsive banker in the industry!
Barry Laughon
Re/Max Communities
Agent
I wanted to take the time to formally thank you for your exceptional service as our mortgage lender. We were put into a very tough and stressful situation when the lending company we were in process with went out of business. It was a godsend we found you. You quickly found the best program for us, got us qualified, and excecuted on your promise of a quick and seamless closing. Not only were we able to count on you, your operations team was phenominal. Please share my thanks with them as well.
As an owner in the hotel and food service industry, I probably have higher expectations when it comes to customer service than most of your clients. So when you were able to make the purchase of my home, the largest personal investment of my life, go better than I expected I had to take the time to say Thank You. You can be sure when it comes to referring mortgage lenders to my friends, family and associates you will be the first and only person I recommend.
Carl Hoover
President
Hoover Foods Inc.
